Terms and Conditions
These terms and conditions apply to all purchases made through the website of Margaret Ottawa, located at Diepestraat 6, and reachable via info@margaretottawa.com.
1. Applicability
By placing an order, you agree to these terms and conditions.
2. Product Information
We make every effort to describe our products accurately and provide up-to-date information. However, typographical errors or inaccuracies may occasionally occur.
3. Ordering and Payment
Orders will be processed once full payment has been received. Available payment methods may vary by country. Customers are responsible for verifying which payment methods are available in their location.
4. Processing and Delivery
- Processing time: 1–3 working days
- Delivery time: 3–7 working days (depending on location)
- Shipping is carried out directly from our supplier in China
5. Returns and Cancellations
Please refer to our separate Returns Policy for full details and conditions.
6. Liability
We are not responsible for loss or damage during shipping if the tracking information indicates that the parcel has been delivered. Please ensure that the provided address is correct.
7. Intellectual Property
All content on this website (including text, images, and logos) is the property of Margaret Ottawa and may not be used without prior permission.
8. Complaints Procedure
Complaints may be submitted in writing via info@margaretottawa.com. We aim to respond within 5 working days.
9. Governing Law
These terms and conditions are governed by Belgian law.
10. Company Information
Margaret Ottawa is operated by LEMA Sales BV, registered in Belgium.
Registered office:
Diepestraat 6
9790 Wortegem-Petegem
Belgium
Enterprise number:
1036.145.288